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Freelance Trainer - Sarah Bagley - Curriculum Vitae
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Details: |
Name: | Sarah Bagley |
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Occupation: | Freelance Software Trainer & Consultant |
| E-mail Address: | sarah@freelancetraining.ltd.uk | |
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Summary: |
Experienced Trainer & Consultant who since 1999 has been providing training services at all levels specialising in Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Point of Sale (POS), Business Intelligence and Report Writing (BI), Microsoft Office, Lotus and Bespoke Software. |
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Providing Training on: |
Microsoft Word Microsoft Excel Microsoft Access Microsoft PowerPoint Microsoft Outlook Microsoft Project Microsoft Visio Lotus Notes ACT! Microsoft CRM Microsoft NAV Bespoke Software |
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Certifications |
Microsoft |
MCT (Microsoft Certified Trainer) MCNPS MSOS (Microsoft Office Specialist) MSOE (Microsoft Office Expert) MSOMS (Microsoft Office Master Specialist) MSOMI (Microsoft Office Master Instructor) MBSS (Microsoft Certified Business Management Solutions Specialist) |
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Exams & Training |
Microsoft Business Solutions |
CRM 30-423 Microsoft Dynamics CRM 3.0 Applications CRM 30-422 Microsoft Dynamics CRM 3.0 Customisation CRM 30-421 Microsoft Dynamics CRM 3.0 Installation & Configuration |
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Institute of IT Training (IITT) |
Training Deliver Skills |
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Business Objecs - Crystal Reports |
Version 8.5 - Pre-Requisite Examination Version 8.5 - Final Examination Version 9 - Trainer Re-Accreditation Examinations |
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FrontRange - GoldMine |
GoldMine Partner Program - Version 4.0 GoldMine Partner Program - Migration to 5.0 |
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ACT! |
Professional Product Specialist - 7711 |
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Institute of Credit Management (MICM Grad) |
Credit Management I Credit Management II Credit Management III Accounting Business Law Business Environment |
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The Chartered Insurance Institute |
Financial Services and their Regulation - First Paper - Financial Planning Certificate |
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Microsoft |
MOS - Microsoft Office PowerPoint 2003 MOS - Microsoft Office Outlook 2003 MOS - Microsoft Office Excel 2003 MOS - Microsoft Office Word 2003 |
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Skills Set |
Microsoft Business Solutions - Microsoft CRM |
Installation Training Consultancy Creating and Delivering Custom Training Material |
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Microsoft Business Solutions - Microsoft NAV |
Train the Trainer Training 1st Line Support 2nd Line Support 3rd Line Support Creating and Delivering Custom Training Material |
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ACT! |
Training Consultancy Creating and Delivering Custom Training Material |
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GoldMine |
Sales Visits & Demonstrations Consultancy Training Work-Flow Creating and Delivering Custom Training Material 1st Line Support 2nd Line Support 3rd Line Support |
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Crystal Reports |
Training Consultancy Report Scoping and Development Creating and Delivery Custom Training Material |
| Bespoke Software |
Training Writing and Delivering Custom Training Material HelpDesk Support |
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Clients |
Some of the people I have worked with on Projects: |
Spring IT Capital One
Public Sector - including hospitals, colleges, fire services, local councils and buying agencies Private Sector - Public Training Courses and Direct to Companies |